We process all exchanges and returns as quickly as possible. Here is what you can expect:
Exchanges:
Once you let us know about your exchange, we will review and approve it within 1 to 2 working days. After approval, your replacement item will be processed and shipped within 1 to 3 working days. Delivery typically takes 4 to 7 working days, depending on your location.
Returns:
After we receive your returned item, our inspection takes 2 to 3 working days. Once approved, your refund will be issued immediately, but it may take 2 to 15 days to reflect in your account, depending on your bank or payment provider.
Our customer service team is available daily for any questions. Reach out at bodyandbraunderwearstore@gmail.com.