If you haven't received your order confirmation email, here are the steps to follow:
1. Check Your Email Folders
Confirmation emails sometimes land in spam, promotions, or updates folders. Make sure to check all of them.
2. Verify Your Email Address
Confirm that the email address you provided at checkout was entered correctly.
3. Payment Processing Delays
Occasionally, payment verification may take a little extra time, especially if there is a mismatch with your bank information. Check your bank statement to confirm if the charge processed successfully.
4. High Traffic Periods
During promotional periods, emails may be delayed due to increased traffic.
If the issue persists, contact our team at bodyandbraunderwearstore@gmail.com with your checkout details and we will help you right away. We are committed to making your experience as smooth as possible.